interwiPrivacy Policy

This page describes what we collect when you use interwi and how we keep that data protected. We at interwi take your privacy seriously. We collect only the information necessary to operate our platform, process your deposits and withdrawals, and comply with applicable law. We do not sell your personal data to third parties, and we encrypt all sensitive information.

Our privacy practices cover all interwi offerings: sportsbooks (Liga 1, Piala Indonesia, Piala AFF, Champions League, football, badminton, MotoGP), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), esports markets (Mobile Legends, Free Fire, PUBG Mobile), Colok Macau, and Bandar Poker. The same data protection standards apply across all products on our platform.

If you have questions about how we handle your data, contact our support team through your Account SettingsYou can also request to review, update, or delete your personal information at any time.

What We Collect When You Join interwi

We collect your email address or phone number during account registration. We use this to send you account verification codes, password resets, and important notifications about your interwi account. We also collect your full name and date of birth for identity verification before your first withdrawal.

When you fund your interwi account, we collect transaction details from your payment provider. This includes the amount, date, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank—mobile banking, local payment, online payment, e-wallet), and confirmation of successful receipt. We use these details to credit your account and generate your transaction history.

Before you withdraw, we require account verification. We collect a copy of your government-issued ID (passport, national ID, or driver's license) and proof of address (utility bill, bank statement, or government correspondence). We use this information to confirm your identity and prevent fraud and money laundering.

• Account registration: Email / phone, name, date of birth.
• Payment information: Transaction amounts, dates, payment method, confirmation status.
• Verification documents: Government ID, address proof.
• Betting and gaming data: Bets placed, game outcomes, account balance history.

How We Use Your Data on interwi

We use your data to operate interwi: creating your account, processing deposits and withdrawals, settling bets, detecting fraud, and providing customer support. We may also use your email to notify you of account activity, promotions, or changes to our terms—though you can opt out of promotional emails through your account settings.

We are required by law to collect and retain certain data to comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. If a transaction appears suspicious or violates regulatory requirements, we may report it to the relevant authority. This is required by law, and we have no choice in whether to comply.

At interwi, we collect only what we need to run the platform safely. Your personal data stays with us and is encrypted. We never sell it to advertisers or data brokers.

Third Parties and Data Sharing on interwi

We share your data with third parties only as necessary to provide interwi services or as required by law. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive transaction details to process your deposits and withdrawals. Our hosting provider stores our database and backups. Our verification vendor processes your ID and address documents. These parties are bound by confidentiality agreements and may not use your data for their own purposes.

We may also disclose your data to government agencies or law enforcement if we receive a legal request (court order, subpoena, etc.). We do not have the ability to refuse such requests. If we receive a government request for your data, we will comply to the extent required by law.

Our servers may sit outside your jurisdiction. If you're in Jakarta, Surabaya, Bandung, or Medan, your data may be stored on servers in other countries. By using interwi, you consent to this cross-border data transfer. All data in transit and at rest is encrypted using industry-standard protocols (TLS for transit, AES-256 for storage).

Cookies and Tracking on interwi

Our interwi platform uses cookies to keep you logged in, remember your preferences, and track your activity on our site for analytics purposes. We use cookies only for these operational and analytical functions; we do not sell cookie data to third parties. You can disable cookies in your browser settings, but doing so may affect your interwi experience (e.g., you may be logged out frequently).

We use Google Analytics to understand how users interact with interwi. Google may place cookies on your browser to track your behaviour across websites. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-On. Our use of analytics helps us improve our platform and identify security issues.

Data Security on interwi

We encrypt all data in transit using TLS (Transport Layer Security). All sensitive data at rest is encrypted using AES-256 encryption. We use firewalls, intrusion detection, and regular security audits to protect our systems. Access to your personal data is restricted to interwi employees and contractors who need it to perform their duties. All staff sign confidentiality agreements.

We cannot guarantee perfect security—no online system is non-specific info secure—but we maintain industry-standard practices. If we detect a data breach, we will notify you and relevant authorities as required by law. We maintain incident response procedures to minimise harm in the event of unauthorised access.

Data Retention on interwi

We retain your account data (email, name, verification documents, transaction history) for the duration of your account and for a minimum of five years after closure, as required by anti-money-laundering law. We retain betting and gaming records for dispute resolution and regulatory compliance. Once the retention period expires, we securely delete or anonymise your data.

If you request account closure, we will delete your personal data after the retention period expires, unless we are legally required to retain it longer. Account balances and transaction history are retained per regulatory requirements even after deletion of personal identifiers.

Your Rights and Choices on interwi

You have the right to access, correct, and delete your personal data. To exercise these rights, contact our support team through your Account SettingsWe will respond to data access requests within ten business days. We will correct inaccurate data immediately. We will delete your data upon request, subject to legal retention requirements.

You can update your account information (email, phone, name, password) directly through your Account SettingsYou can opt out of promotional emails at any time. You can close your interwi account and request final data deletion by contacting support.

Changes to Our interwi Privacy Policy

We may update this privacy policy from time to time. Changes take effect when posted on this page. Your continued use of interwi after changes constitutes acceptance of the updated policy. We will notify you by email of material changes. If you do not accept the updated policy, you may close your account and request deletion of your data.

Contact Us About Your interwi Privacy

If you have questions about our privacy practices, how we collect or use your data, or wish to exercise your privacy rights, contact our support team through your Account SettingsWe are available to discuss privacy concerns and will respond to all inquiries in English. For urgent privacy issues or data breach notifications, you can also contact us through the support channels listed in your account dashboard.

We are committed to protecting your privacy and maintaining your trust in interwi. Your personal information is valuable, and we treat it with the care and security it deserves. Thank you for using interwi.

Jurisdiction and Compliance on interwi

Our privacy policy complies with applicable privacy and data protection laws in the jurisdictions where we operate. We collect, process, and retain data in accordance with anti-money-laundering, know-your-customer, and financial services regulations. If you have specific privacy concerns related to your location, contact our support team for guidance.

Services on interwi are available only where local law permits online wagering. Users in Jakarta, Surabaya, Bandung, Medan, and other regions are responsible for verifying that their use of interwi complies with local law. We do not offer services in jurisdictions where online wagering or data processing for gaming purposes is prohibited.